Webhooks

Webhooks let ECARD call a URL of your choice whenever an event occurs (for example, the creation of a contact). This lets you automate your workflows: each new event in ECARD can trigger an action in your own tools, in real time.

Configure a webhook

1. Open Integrations → Webhooks.
2. Enter the destination URL (the endpoint that will receive the calls).
3. Choose the events to send (e.g. new contact).
4. Save. Deliveries are logged to make tracking and diagnosis easier.

Your endpoint should respond quickly (2xx status). A screenshot of the delivery log would help illustrate the tracking.

Example

You want a newly scanned contact to automatically create a lead in your CRM:

1. Create an endpoint on the CRM side (or through a tool like Make/Zapier) that receives the data.
2. In ECARD, add a webhook to that URL on the "new contact" event.
3. Test with a real contact: check that it's received on the CRM side and check the delivery log on the ECARD side.

Use cases

• Automatically create a lead in your CRM for every new contact.
• Notify an internal channel (Slack, Teams) through an intermediary service.
• Trigger an automation scenario (n8n, Make, Zapier, and so on).

Troubleshooting

• My endpoint receives nothing. Check the URL and that the event is actually selected; look at the delivery log to see the attempts and response codes.
• The calls fail. Make sure your endpoint is public, reachable over HTTPS, and responds with a 2xx code; a slow endpoint or one returning an error can cause the delivery to fail.
• Duplicates. Make your processing idempotent on the receiving side in case the same event can be re-sent.

Good to know

• Treat received data as sensitive and secure your endpoint (HTTPS, verification secret if available).
• The CRM/API integrations module is available depending on your plan.
• See also Integrations and the Glossary.